Thread: Storesonline.com - BEWARE

I've been hit up by storesonline.com twice now, both times with the promise of a free lunch and an iPod. It seems as if you pay them between $200 for their cheapest product of the "chance" at a website, it can exceed $6,000 to get it rolling.

Upon checking with the BBB, here is the report: Storesonline | Better Business Bureau Review | Orem, UT

Business Contact and Profile for Storesonline Inc
Name: Storesonline Inc
Phone: (801) 434-8582
Fax: (801) 226-8848
Address: 1303 Research Way
Orem, UT 84097-6200
Website: StoresOnline - Trusted Solutions for Entrepreneurs
www.ecomtrainers.com
StoresOnline Gift Redemption
StoresOnline - Trusted Solutions for Entrepreneurs
StoresOnline Express Official Site - StoresOnline eCommerce Website Software

Customer Complaint History for Storesonline Inc

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 812 complaints about Storesonline Inc in the last 36 months, our standard reporting period. Of the total of 812 complaints closed in 36 months, 264 were closed in the last year.These complaints concerned :
+ 1 regarding Issue Not Defined
+ 42 regarding Advertising Issues
+ 62 regarding Billing or Collection Issues
+ 76 regarding Contract Issues
+ 60 regarding Customer Service Issues
+ 37 regarding Delivery Issues
+ 4 regarding Guarantee or Warranty Issues
+ 46 regarding Product Issues
+ 226 regarding Refund or Exchange Issues
+ 198 regarding Sales Practice Issues
+ 60 regarding Service Issues

BBB rating

F

I'll pass on this one.

And don't forget the legal actions. There are at least 11 in the last 3 years.

October 5, 2007
On October 5, 2007 the Australian Competition and Consumer Commission commenced legal proceedings against StoresOnline International Inc and StoresOnline Inc (collectively StoresOnline).

October 23, 2007
On October 23, 2007 the Utah Division of Consumer Protection and the Utah Department of Commerce ("Division") entered into an agreement with iMergent Inc and StoresOnline Inc.

April 1, 2008
On April 1, 2008 the Connecticut Attorney General entered into a settlement with Storesonline, Inc. and Imergent, Inc.

May 19, 2008
On May 19, 2008 the Wisconsin Department of Justice settled a consumer protection lawsuit against iMergent, Inc. and StoresOnline, Inc - which sell internet marketing software and commercial website services throughout the United States, under the name StoresOnline.

May 28, 2008
On May 28, 2008 the Oregon Attorney General's Office announced a settlement reached with iMergent, Inc and Storesonline Inc for alleged violations of Oregon's Unlawful Trade Practices Act.

August 6, 2008
On August 6, 2008 the North Carolina Attorney General's office announced a consent judgment with iMergent and StoresOnline, Inc.
....
The Press Release is available through the following hyperlink: : click herex.

September 2, 2008
On September 2, 2008 the Florida Attorney General's office announced a settlement with StoresOnline Inc and iMergent. According to the settlement, StoresOnline and iMergent must change their marketing practices and make refunds to more than 150 Florida consumers who filed complaints about the companies.
,,,,
Florida consumers who wish to file a complaint and request a refund may contact the Florida Attorney General's office at (850) 414-3300 or online at Florida Attorney General - AG Office and Phone Numbers.

March 16, 2009
On March 16, 2009 the California Attorney General's Office announced an agreement with iMergent and Storesonline in response to allegations that the companies falsely promised consumers that they could get rich by selling merchandise over the internet.

August 6, 2009
On August 6, 2009 the Washington State Attorney General's Office announced an agreement with StoresOnline that provides refunds for Washington customers.

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

December 18, 2009
On December 18, 2009 the Australian Competition & Consumer Commission (ACCC) announced that the Federal Court found that StoresOnline International Inc. and StoresOnline Inc failed to comply with undertakings provided to the ACCC in April of 2006.
.....
The ACCC's full press release is available online at: Federal Court declares StoresOnline breached undertaking to ACCC


The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

May 6, 2010
On May 6, 2010 the Australian Competition and Consumer Commission (ACCC) announced that the Federal Court found that StoresOnline International Inc. and StoresOnline Inc made misleading and deceptive representations regarding the price of their products and services.
....
Federal Court declares StoresOnline misled consumers

EDITED; Click above posted link to the BBB report for full text.

This story ran on KSPR on August 29, 2011

You may want to ignore the first 30 seconds of this warning.

StoresOnline Reviews - Legit or Scam?

StoresOnline Reviews - Legit or Scam?

StoresOnline Reviews - Legit or Scam?

I AM LOOKING FOR ANYONE IN THE STATE OF WASHINGTON THAT HAS BEEN TAKEN ADVANTAGE OF BY STORES ONLINE ... i HAVE FILED A COMPLAINT ABOUT THEM BUT NEED OTHERS TO DO SO AS WELL , PLEASE CONTACT ME AT rjernee@yahoo.com thank you!

Consumer complaints about Stores Online

http://www.consumeraffairs.com/scam_alerts/stores_online.html

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http://www.consumeraffairs.com/scam_alerts/stores_online.html

This takes me back to the 1970's when I was taken in by a company called Golden Chemical Products who had a similar type of sales pitch, at the time I was financially embarrased so could only afford the starter package. The main ploy was for you to invite your workmates or relations to join so you made more commission when selling your products, but I began to have my doubts as to the ethics and sales techniques of the company and I didn't want to recruit. So I left, but other people bought into it and ended up with their garages full of the stuff as they couldn't sell it on.

Years later someone introduced me to Amway but I didn't join as my experience with direct sales in the 1970's had put me right off this type of multi level marking, now abbreviated to MLM. I think the people who are taken in by this type of scam are just like most of us who would like to be financially secure and enjoy the lifestyle of the rich, so my heart goes out to them.