After reporting Jeff Santti to the Hospice, I got this reply in my email:

Thank you very much for your message. We were quite surprised and concerned about what you described. Our Hospice service is a sacred vocation to all of us here, and the care of our patients is the most precious thing to us.



The first thing I did after reviewing the information you provided, was to ask both our Clinical Director and our Volunteer Coordinator to independently review the information as well. The three us all concluded independently that there was no evidence, as presented, of wrong-doing. I want to be clear that we take this VERY seriously, just as we take all aspects of our Hospice service very seriously. As evidence of this, we have a number of oversight mechanisms in place for volunteers. All volunteers have background checks performed and they also must attend training sessions which include training on appropriate boundaries. Further, there is frequent oversight of each volunteer by our Social Workers and the Volunteer Coordinator.



If you have any further evidence that would improve our ability to perform oversight, I urge you to provide this to us.



I truly appreciate your communication to us. I realize this may be an unsatisfactory response for you at this point. If you can help us further, I am confident we have the ability to respond very well.



Sincerely,



Jeff Nyquist, Ph.D.

Chief Executive Officer
But really, what's he going to say?