Quote Originally Posted by ribshaw View Post
This may be nothing new, but at some level I think the BBB is almost a scam itself. I feel fairly comfortable when they have a business rated F that staying a way is a good idea, but an A or A- seems more like a starting point than a stamp of approval since business is paying to be rated. Recently was looking for someone to do some work on the house, one company with 0 complaints A, one with 20 complaints A-. Nonsensical.
I agree. Actually I've seen many good or even excellent businesses rated F. That was one of the things that came up in the abc investigation. Wolfgang Puck was one of the people they talked to who had that problem.