Hello,
Thank you for contacting support
In order to cancel your account , please ensiure all funds are withdrawn out of the ewallet. Then , please follow our cancellation policy:
In the case of a cancellation request, the following steps MUST apply:
You may request cancellation of your account at any time.
If you fall within the refund period, you may apply for a refund by following the above listed steps.
Cancellation requests must be submitted in writing, and mailed to Banners Broker Canada's head office address as listed above.
Canceling an account may take up to 10 business days from the time the request has been received.
By canceling your account with Banners Broker, you are forfeiting all products in your account, including but not limited to: ad impressions, ad inventory, future revenue that may be earned as a Publisher, and access to the Banners Broker International Dashboard.
By requesting a refund or cancellation, you are asking for your account (whether free, Advertiser, Publisher, or Ad-Pub Combo) to be closed. This means you will have no access to any of the back office (dashboard) features or tools.
You understand that any ad campaigns currently in progress will be terminated immediately. Any traffic packs, traffic boosters or panels that were purchased will be voided along with all access to the back office tools, reports, and commission earnings.
Any liquidation requests that have been initiated will be cancelled and not paid out. Any member that requests a refund or cancellation cannot make a purchase or become a member for a minimum of six months.
Please be sure of your refund or cancellation before initiating the process, as once the process has been started, it cannot be cancelled.
Banners Broker International has contracted with Banners Broker Canada to handle all refund and cancellation requests for the company. Therefore, all requests must be sent to the following address:
Banners Broker Canada
1019 Nelson Street
Unit 8
Oshawa, ON L1H 7N9
Regards,
BB Team
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