Hi Lauris,

I'm sorry to hear that you are not satisfied with your experience with Payoneer. I have checked your Payoneer account and while I cannot comment on the specific here in an open forum, I can say that a customer support supervisor has sent you an e-mail with additional information.

Please note that all payments on or pending on your account will be made available to you, either by returning them to sender or by sending them manually to you (via bank transfer or the Payoneer card). As mentioned in the Terms and Conditions for the US Payment Service, we are unfortunately not able to support specific uses of the service, however in the event that we disable an account all funds are made available to the account holder.

I understand you are upset and I apologize for the inconvenience caused by us no longer being able to provide you with this service. If you have any specific questions related to your account, please don't hesitate to contact me directly at any time: nissimal@payoneer.com