Freelancer.com Payment Problem

[helplessguy]

Hi i'm new here :)
i'm having a nightmare with freelancer.com.i'm really helpless at the moment.Reason is almost all the payments which came from one of my clients at freelancer.com were reversed.Reversed amount is 500$.i'm a reputed freelancer in freelancer.com who has done over 150 projects.But now my client isn't responding to my messages.it's been 3 weeks now.That employer had verified her payment method,phone etc.Since the client has verified the phone i asked freelancer guys to contact the client via phone but freelancer staff refused it.Now my account balance is negative ( picture attached ) and i'm unable to do any work due to that.i haven't done anything wrong but still i have this issue.i have complained many times but didn't work.How can i get a legal action for this ? please help me.thank you.

12737

[Whip]

seems to be quite a common scam

http://www.realscam.com/f11/freelancer-warning-ripoff-1736/
http://www.realscam.com/f10/freelancer-com-withholds-my-money-1281/
http://www.realscam.com/f10/freelancer-com-took-back-my-money-due-employer-account-problems-1584/
http://www.realscam.com/f8/freelancer-com-beware-2057/

[Soapboxmom]

Welcome to Realscam. There are several threads about Freelancer.com. You are one of many having issues.

You may file a complaint with the BBB. You may file a complaint with the financial institution about the reversed charge. Small claims court might be an option.

This is a tough one as for that small of a dollar amount, you will not want to spend too much chasing it.

[helplessguy]

thank you for both of you.will try to do something and solve this issue.

[helplessguy]

they really need to contact the employer and get the money back.but they are still struggling with that.now they are offering me a free membership plan for this.i don't buy that.u can't compare 50$ membership plan with 500$ payment which i lost.