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shanemac618
10-26-2013, 01:37 AM
I am taking time to write this review to warn people about this so that they wont experience the same thing we did. How do I even begin this review? How can I summarize the terror I endured?

Westhill Consulting travel and tours apparently doesnít know what they were doing, its clear that they got no idea of what their company is suppose to be. They obviously got no talent in client service.

Let us start with how unprofessional and gauche the receptionist is at Westhill Consulting travel and tours. We went there for the first time today and were simply asking the receptionist questions about how Westhill works. The receptionist, instead of being grateful for the fact that we were inquiring about the business as a potential customer, assumed that we wouldn't pay the $85 per hour to help us plan our first trip. What a douche.

My husband and I, who might have been clients, are now entirely put off by this receptionist's insulting comments. My husband simply wanted you to answer questions since we never used an agency before but she was so annoying and very insulting. There is no way we are coming back at Westhill! If the receptionist treat people like this what more can I expect from their actual service I bet it would be crappier since they have crappy attitudes.

They got to remember that they are not the only travel agency and no one will ever deal with craps therefore no one will waste time going there just to be treated like that. They are simply pathetic, lazy service with absolutely no concern for new customers.

And of course we ended up not booking a tour with these guys. Who would?? And oh my cousin who actually did get a booking from them and she said the company is made up of a bunch of lying, manipulative thieves. The agents are incompetent and do everything for their own benefit, not for the guests. Oh boy, now talking about customer service huh? I do not think you would last long.
Just do not go for them or else youíre going to have a bad time. This tour company is only about ripping you off.

Check This Spammed Site: Westhill Consulting, TRAVEL & TOURS, INC. | Jakarta, Indonesia | Home (http://westhillconsulting.info/)

littleroundman
10-26-2013, 02:24 AM
I'm a little confused here, shanemac.

Westhill Travel is based in Jakarta, Indonesia:

Westhill Consulting Travel:
Address
Wisma Metropolitan
Jl. Jenderal Sudirman Kav.31
Jakarta 12920, Indonesia

and its' domain is registered in the Philippines:


westhillconsulting.info

192.64.112.124
westhillconsulting.info

Seo House
Seo House
Pasay
Manila
Manila
1226
Philippines
Phone: +63.9175075858
E-mail: idesignsetter@gmail.com

Seo House
Seo House
Pasay
Manila
Manila
1226
Philippines
Phone: +63.9175075858
E-mail: idesignsetter@gmail.com

Seo House
Seo House
Pasay
Manila
Manila
1226
Philippines
Phone: +63.9175075858
E-mail: idesignsetter@gmail.com

Seo House
Seo House
Pasay
Manila
Manila
1226
Philippines
Phone: +63.9175075858
E-mail: idesignsetter@gmail.com

DNS1.NAMECHEAPHOSTING.COM
DNS2.NAMECHEAPHOSTING.COM

Were you and your husband in Indonesia at the time, or were you attempting to book your travel from Canada ??

shanemac618
10-26-2013, 08:44 PM
=== Were you and your husband in Indonesia at the time, or were you attempting to book your travel from Canada ?? ====

To littleroundman:

No we were just inquiring to book somewhere else, no particular country yet cause we were planning a second honeymoon. we were hoping they could give us ideas.

justinweelp96
12-06-2013, 02:15 AM
I am taking time to write this review to warn people about this so that they wont experience the same thing we did. How do I even begin this review? How can I summarize the terror I endured?

Westhill Consulting travel and tours apparently doesnít know what they were doing, its clear that they got no idea of what their company is suppose to be. They obviously got no talent in client service.

Let us start with how unprofessional and gauche the receptionist is at Westhill Consulting travel and tours. We went there for the first time today and were simply asking the receptionist questions about how Westhill works. The receptionist, instead of being grateful for the fact that we were inquiring about the business as a potential customer, assumed that we wouldn't pay the $85 per hour to help us plan our first trip. What a douche.

My husband and I, who might have been clients, are now entirely put off by this receptionist's insulting comments. My husband simply wanted you to answer questions since we never used an agency before but she was so annoying and very insulting. There is no way we are coming back at Westhill! If the receptionist treat people like this what more can I expect from their actual service I bet it would be crappier since they have crappy attitudes.

They got to remember that they are not the only travel agency and no one will ever deal with craps therefore no one will waste time going there just to be treated like that. They are simply pathetic, lazy service with absolutely no concern for new customers.

And of course we ended up not booking a tour with these guys. Who would?? And oh my cousin who actually did get a booking from them and she said the company is made up of a bunch of lying, manipulative thieves. The agents are incompetent and do everything for their own benefit, not for the guests. Oh boy, now talking about customer service huh? I do not think you would last long.
Just do not go for them or else youíre going to have a bad time. This tour company is only about ripping you off.

Check This Spammed Site: Westhill Consulting, TRAVEL & TOURS, INC. | Jakarta, Indonesia | Home (http://westhillconsulting.info/)


Iím sorry but I disagree with you, terror is a harsh word and I think you are exaggerating. Yes, they are not perfect, nobody is, they may have committed mistakes but they are not worse like what you are saying. In fact, I had an awesome experience with Westhill Consulting Travel and Tours. They have arranged the most awesome vacation I ever experienced and I owe them a lot that is why I recommend them to everyone I know.

littleroundman
12-09-2013, 06:29 AM
OK, ENOUGH IS ENOUGH.

That makes one paid shill for Westhill Consulting too many.

Thread closed and locked